Press notes

Description

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Exchange/Return Notes

We offer a 30-day return/exchange service after receiving.
Final sale items are not eligible for returns or exchanges.
To process your return/exchange, please contact us at [email protected]
Please click here for more details>>> Return & Exchange Policy

Frequently Asked Questions for Mochila DC capucha Pro-model Jamie Foy Pro model Marquise Henry

What should I check if I need to change or cancel an order?

Ask how changing an option would affect the price if that information is not clear. A message acknowledging your inquiry may not be a final decision on the request.

What should I check if an offer requires a minimum purchase?

Check whether the threshold changes with the chosen option. Review any maximum limits as well as the minimum requirement.

What should I check before accepting a suggested substitute?

Check whether the price changes and how that change would be recorded. Check whether the applicable terms differ from those of the original purchase.